ADWA Veteran Facility Services LLC respects the privacy of its website visitors, customers, and prospective customers. This Privacy Policy explains how we collect, use, retain, and protect information submitted through our website and communications.
Information We Collect
We may collect information that customers voluntarily provide, including names, email addresses, telephone numbers, service addresses, property and service details, quote requests, appointment information, and communications with our company. We may also collect limited technical information necessary to operate and secure the website.
How We Use Information
We may use collected information to respond to inquiries, prepare estimates, schedule and provide services, send appointment and service updates, provide customer support, process authorized transactions, maintain business records, improve our services, protect the website, and comply with legal obligations.
Text Messaging
Customers who voluntarily opt in may receive text messages concerning quote requests, appointments, service updates, customer support, and post-service follow-up. Message frequency varies. Message and data rates may apply. Customers may reply STOP to unsubscribe or HELP for assistance. Consent to receive text messages is not a condition of purchase.
We do not sell, rent, or transfer SMS consent to third parties.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Information Sharing
We may disclose information to service providers that assist us in operating our website or delivering requested business services, subject to appropriate confidentiality and security obligations. We may also disclose information when required by law, to protect legal rights, or in connection with an authorized business transaction. SMS opt-in data and consent are excluded from any such sharing and will not be shared with third parties for their own marketing purposes.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. We retain information only for as long as reasonably necessary to provide services, maintain required records, resolve disputes, and satisfy legal obligations.
Customer Choices
Customers may request access to or correction or deletion of their personal information, subject to applicable legal and recordkeeping requirements. Customers may opt out of text messages at any time by replying STOP.
Third-Party Links
The website may contain links to third-party websites. ADWA Veteran Facility Services LLC is not responsible for the privacy practices or content of those third parties.
Policy Updates
We may update this Privacy Policy when necessary. Any revision will be posted on this page with an updated effective date.
Contact
For questions regarding this Privacy Policy or our messaging practices, call ADWA Veteran Facility Services LLC at +1 (888) 983-9843.